Amazon Seller Account Suspension Appeal for 3P Sellers

Your Amazon seller account is suspended. You are losing revenue. Your stress level is off the charts.

Get answers, account reinstatement and best-in-class service.

Get your account reinstated and avoid the Amazon run-around

Why Ecom Monks Consulting?

  • Access ex-Amazon employees and experts. We have more than a dozen consultants and analysts we hired from Amazon Seller Performance, Account Health and Seller Support and more. They understand the Amazon termination process better than anyone else. In some cases, they created it.
  • Receive a winning appeal, strategically written and completely customized for your account’s specific issues. Every appeal is written by an experienced consultant who writes hundreds of appeals every year.
  • Experience Ecom Monks’s “pursue and persist” approach to account reinstatement. We are relentless as we advocate your case to Amazon, even when it means escalating to additional Amazon teams. Even if your Amazon seller account is banned or blocked, there are more account reinstatement strategies.
  • We are relentless. As your advocates with Amazon, we will try every possible solution for your Amazon suspension.
  • Get reinstated and then leverage our team to now “clean up” the account problems. This will help you avoid an Amazon seller account suspension in the future.

How to start your Amazon seller account reinstatement

  • Don’t react. Avoid reacting and submitting inaccurate or incomplete information. In some cases, Amazon requests a written appeal within 72 hours.
  • Clarify the problem. Before taking any action, carefully examine the Amazon seller account suspension notification. What is the policy violation, why is the account being deactivated? In most cases, Amazon shares specific details and reasons.
  • Respond immediately. Waiting to respond can create bigger problems so make it your priority, but don’t start with Amazon. Reach out to us for a thorough diagnosis and expert advice on next steps.
  • Avoid multiple appeals too quickly. It’s tempting to submit multiple appeals too quickly. The same appeal with minor revisions isn’t going to help. In fact, it can get your account blocked or banned.
  • Create your plan. Formulate your plan and write down all the specifics. Don’t send anything to Amazon. Outline your position on why you face an Amazon seller account suspension, what happened and how it happened. Share what steps you are taking to solve the problem(s). This is a your first step toward submitting a winning appeal.
  • Get help. It’s rarely good to go alone with an Amazon seller account suspension appeal. Contact the Ecom Monks experts to validate your findings, write the appeal and manage reinstatement, start to finish.

Proven Results

Discover how we’re helping leading brands expand their market share with strategic account management.

Skin Care Case Study

As a fast-growing company, we knew it was essential to have a presence on Amazon, but we found it difficult to navigate the process with our small team. Working with Ecom Monks has made being on Amazon so much easier and giving us results beyond our expectations.

Redmond Real Salt Case Study

Obviously, the sales increase is the most dramatic reason we’ve loved Evolved, but personally, I love the day to day interactions most. Our account manager is super responsive, super capable, and super nice to work with.

The Ecom Monks Appeal Process

1

Assess & Assist

We thoroughly research your seller account. This goes far deeper than simply reading your Amazon suspension notice. We run reports, search for trouble areas and ask questions. In a personal follow-up call with you, your assigned consultant shares findings and you collaboratively clarify the root cause of the Amazon seller account suspension.

2

Create & Communicate

We create a customized Amazon seller account suspension appeal letter that answers Amazon’s concerns. The Plan of Action is strategic and unique to your business. Then we follow up. Many suspensions require more than one Plan of Action. We provide additional Amazon seller account suspension appeals, escalation strategies and follow-ups, all for one flat rate.

3

Reinstate & Reinvigorate

Once your account is reinstated, it’s time to reinvigorate your account. Based on our due diligence, we make recommendations that keep your account healthy and active—and avoid future suspensions.

Get started immediately on your Amazon seller account reinstatement

It’s not too late, even if you’ve already submitted numerous Amazon seller account suspension appeals, even if your account is banned or blocked. In such cases, Ecom Monks adheres to its appeals process but adapts it to what has been shared with Amazon. Future correspondence and appeals focus on a deeper dive into the root cause of the suspension and what steps must be taken to prevent them from happening again.

Standard Appeal

Our Standard Appeal follows our effective Three-Step Appeal Process. It is designed to get an Amazon reactivation the first time — but we don’t give up if you don’t get it back the first try.

Appeal letter delivery: Four business days or less

Rapid Appeal

Our Rapid Appeal follows the same Three-Step Appeal Process as our Standard Appeal – but your Amazon appeal letter will be ready much faster. This is a great option for sellers with large sales volumes.

Appeal letter delivery: As quickly as 1 business day

Let’s Ecom Monks Your Amazon Business Today!

Whether you have a new product you want to launch or you’re an established brand with thousands of products, we can help. Ecom Monks is a team of results-oriented Amazon growth experts committed to increasing sales for businesses, both big and small. Our growth strategies will help your company beat the competition and bring your products to a wider audience. Amazon is an ever changing marketplace, but we can help you build your brand and improve your conversion rates.