Amazon Kindle Direct Publishing (KDP) Account Suspension Appeal

Helping authors reinstate their Amazon KDP accounts

Get your Amazon KDP account back online

What can Ecom Monks do to help?

  • Expert counsel and guidance for authors
  • In-depth research to identify Amazon’s rationale for the account suspension
  • A complete review to validate an author’s usage of intellectual property, particularly copyright ownership
  • A written appeal submitted to Amazon, which clarifies the root causes of any perceived account violations – and insights proving an Amazon enforcement error
  • Ongoing appeals and correspondence with Amazon’s escalation teams, as needed, to reinstate the account

Proven Results

Discover how we’re helping leading brands expand their market share with strategic account management.

Skin Care Case Study

As a fast-growing company, we knew it was essential to have a presence on Amazon, but we found it difficult to navigate the process with our small team. Working with Ecom Monks has made being on Amazon so much easier and giving us results beyond our expectations.

Redmond Real Salt Case Study

Obviously, the sales increase is the most dramatic reason we’ve loved Evolved, but personally, I love the day to day interactions most. Our account manager is super responsive, super capable, and super nice to work with.

The Ecom Monks Appeal Process

1

Assess & Assist

We thoroughly research your seller account. This goes far deeper than simply reading your Amazon suspension notice. We run reports, search for trouble areas and ask questions. In a personal follow-up call with you, your assigned consultant shares findings and you collaboratively clarify the root cause of the Amazon seller account suspension.

2

Create & Communicate

We create a customized Amazon seller account suspension appeal letter that answers Amazon’s concerns. The Plan of Action is strategic and unique to your business. Then we follow up. Many suspensions require more than one Plan of Action. We provide additional Amazon seller account suspension appeals, escalation strategies and follow-ups, all for one flat rate.

3

Reinstate & Reinvigorate

Once your account is reinstated, it’s time to reinvigorate your account. Based on our due diligence, we make recommendations that keep your account healthy and active—and avoid future suspensions.

Our team of consultants is keenly experienced and knowledgeable about Amazon KDP. With us by your side, we’ll help you journey through your KDP- related issues

Frequently Asked Questions

My account was suspended for copyright infringement, but I own my own copyrights, why?

It could be an Amazon error. We’ve worked cases where Amazon simply took the word of another seller about copyright ownership without doing any due diligence. There are some issues with Amazon’s IP reporting tool that can create unexpected problems./p>

Why do KDP accounts get suspended??

Most suspensions are related to intellectual property issues. The most common
reasons are:

  • False IP reporting
  • Mistaken enforcement about IP
  • Copyright infringement
  • Platform manipulation

How can I prevent a KDP account suspension?

Our advice is to always be prepared for the worst and do your best to prevent Amazon enforcement. With that said, it’s not always possible. What you can do is make sure you have all documentation ready and easy to access at a moment’s notice. Have hard copies and digital formats of your published works, ISBNs and copyrights.

What else can I do to ensure full Amazon compliance?

Prevention is always the best way to avoid account suspension. For authors in Amazon KDP, the imperative is to verify and validate your own copyrights and other intellectual property. Check them regularly and have them immediately on hand, just in case Amazon takes action.

How long does it take to resolve?

A KDP reinstatement may take days or weeks, or sometimes longer, depending on Amazon’s response times, and the quality and availability of a seller’s information and documents. The good news? Our team responds quickly. Once you sign up and we have our initial information-gathering correspondence, you’ll have your written appeal within four business days. We also offer a Rapid Appeal option, which provides you with an appeal within one business day.

May I ask more questions?

Absolutely! Schedule a brief consult, starting here. Account suspended? There’s no reason to wait!

Let’s Ecom Monks Your Amazon Business Today!

Whether you have a new product you want to launch or you’re an established brand with thousands of products, we can help. Ecom Monks is a team of results-oriented Amazon growth experts committed to increasing sales for businesses, both big and small. Our growth strategies will help your company beat the competition and bring your products to a wider audience. Amazon is an ever changing marketplace, but we can help you build your brand and improve your conversion rates.